How do I prepare my vehicle for transport?
Secure or remove any loose parts or specialty items such as ground effects, spoilers, fog lights, or wide mirrors, and lower or remove the antenna, if possible. Repair or seal any tears or open seams on convertible tops to prevent fast-moving air from causing further damage. The radiator needs to have an adequate level of fresh anti-freeze to protect your vehicle from cold weather. Be sure that the battery is secure, has no leaks, and that the fluid levels are low enough to accommodate expansion. Leave only about a 1/4 tank of gas in the vehicle, as a full tank of gasoline adds a lot of costly weight to the transport. Deactivate anti-theft devices.

Can I put items (anything) in my trunk?
Direct Express Auto Transport does not authorize personal belongings in the vehicle nor or these items covered by carrier insurance. If you choose to put items in your vehicle it is completely at your own risk. You may put up to 100 lbs. of personal items in the trunk of your vehicle. ABSOLUTELY NO firearms, hazardous materials, illegal substances or contraband may be placed in the vehicle. Not only are vehicle shipping and car transport companies not insured for household goods, it is against the law for them to transport anything except your vehicle. The vehicle shipping and car transport truck is subject to inspection by the DOT and the Police at every state line and can be fined up to $10,000 if found to be carrying household goods. The car is subject to being impounded and all fines and expenses will be passed along to the owner of the car.

What is a bill of lading or freight bill?
The Bill of Lading or Freight Bill serves as a receipt for your vehicle and it represents the contract of carriage between you, as the shipper, and the Carrier. The Driver will give you a copy of the Bill of Lading at the time the vehicle is picked up. The Bill of Lading is an important document to you. It must be signed by the driver and by you or your agent. It should show the name of the Shipper, the origination contact and location and to whom and where it is delivering, plus all pertinent telephone numbers. Review the Bill of Lading to make sure that the place of delivery is shown correctly, and that the Bill of Lading contains the name, address, and telephone number where the Shipper or authorized agent can be notified of problems and possible delays while the vehicle is in transit. The Bill of Lading should also have the name, address, and telephone number of the Carrier. Legally, the Carrier must utilize a Bill of Lading and give you a copy of it before your vehicle leaves the point of origin. Familiarize yourself with your copy of the Bill of Lading and read the conditions on the front and back of the form carefully. Be certain you understand that portion of the Bill of Lading which sets forth the liability of the Carrier for any loss or damage to your vehicle.

How do I pay for vehicle transporting?
A minimal pre-determined deposit is required for each vehicle to be transported. Direct Express Auto Transport accepts all major credit cards or certified funds. The remaining amount will be COD upon delivery of your vehicle. Upon delivery of your vehicle, drivers will only accept cash or certified funds made out to them for all COD's.
NOTE: For your protection, all credit card numbers are secure and safe with Direct Express Auto Transport.